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Welcome to Drybuddy!

DryBuddyFLEX 2 - FAQ

Q I received a DryBuddy box which had been opened and resealed by DryBuddy with an official seal. Why is that?
Q The DryBuddyFLEX alarm worked fine for several days. Then, every night, my child wakes up wet and we find that the alarm has been turned off. The alarm tests OK. What should we do?
Q My child has been using the DryBuddyFLEX System and has been dry for the past five nights? Should I stop using DryBuddyFLEX, or how do I know when to stop using it?
Q How do I synchronize the system?
Q I started using the DryBuddy alarm a few days ago. When the alarm sounds and I go and check my child, he is wet. What is happening?
Q Where should I place the transceiver?
Q How close must I place a transceiver (receiver) so that the sensor's signal will be received by the transceiver?
Q How can the DryBuddyFLEX system transmit its signals throughout the home?
Q I need to monitor my child during the day. My child also likes to play in our yard. Can I use DryBuddyFLEX under these circumstances?
Q The DryBuddyFLEX system comes with one alarm. Can I add additional alarms for use in other rooms in the house?
Q I have plugged the transceiver's power supply into a wall electric outlet and connected it to the transceiver, but I can't get it to turn on.
Q I understand that using the remote's OFF button is useful for turning the system's alarms off after the sensor is activated. When would I use the remote's ON button?
Q Normally, should an auxiliary alarm's (additional audio alarm or bed shaker) switch be on or off?
Q In my child's bedroom, should I keep the auxiliary alarm on a bed-side table, or should I keep it in a distant spot so my child cannot conveniently turn the alarm off by depressing the OFF switch on top of the alarm?
Q The DryBuddyFLEX system comes with one or two alarms which are built into the transceivers. Can I add additional alarms for use in other rooms in the house?
Q How sensitive is the DryBuddy sensor to sensing
Q How can I test the sensor to verify that it is working?
Q I tried to test the sensor by attaching it to some cotton cloth and wetting the cloth adequately with water. The alarm did not sound. What is wrong?
Q How should I clean the sensor after it is soiled?
Q How should I clean the DryBuddy wetness sensing briefs after it is soiled?
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