1. Q. Is one type of clothing better or worse than another for use with the DryBuddy sensor?
A. The DryBuddy sensor can be attached to any clothing such as underwear or pajama pants that allow the sensor to be attached near the point of urination. The material must be moisture absorbent, such as cotton. Cotton briefs (for males) and standard cotton briefs/panties (for females) work best, because they allow the sensor to remain close to the patient's body. Although loose clothing such as boxers or pajamas are usable, it can take longer for the urine to reach the sensor, which results in more urination and delays the alarm. Remember that when the cloth material between the two magnets on the sensor gets wet with urine, the alarms will sound. So the closer the sensor is attached to the point of urination, the sooner the alarms will be turned on. |
2. Q. When the patient bed wets or urinates, it can result in the bedding and bedclothes getting soiled. What would you suggest to reduce this soiling?
| A: Consider using waterproof and absorbent Pull-Ups or diapers which are worn over the briefs and sensor. The wireless sensor works well worn under any standard or waterproof clothing, as long as there is nothing metallic in the clothing to interfere with radio transmission. Pull-Ups or diapers can absorb excess urine and reduce or prevent soiling of the bedding and bedclothes. |
3. Q. My child sometimes plays with or pulls off the sensor without realizing that he is doing it. How can I prevent this from happening?
| A. Use Pull-Ups or diapers over the briefs to which the sensor is attached. This prevents accidently detaching or displacing the sensor. |
4. Q. How close must I place a transceiver (receiver) so that the sensor's signal will be received by the transceiver?
| A. In a typical house, the sensor's signals will be received at a distance of over fifty feet. Since the transceiver should be placed in an electric outlet in the patient's room, the sensor's signal should be clearly received by the transceiver. We would recommend that the transceiver not be “hidden” by a metal cabinet or other such furniture which could absorb radio waves. |
5. Q. I need to monitor my child during the day. My child also likes to play in our yard. Can I use DryBuddy under these circumstances?
A. DryBuddy is a urine-wetness alarm which sends a wireless signal to transceivers (receivers) which turn on the alarms. The time of the day, or condition/age of the patient does not affect its working. The only thing to keep in mind is that the patient must be within wireless receiving distance of any of the receivers. If the child is in the home, this should not be a problem. Within limited distances outside the home this should also work. One way to extend the outside range is to place a receiver in an outside electric socket of your house, near where your child plays. A fifty feet range is a safe expectation, and the wireless signal can travel up to 100 feet. This is just a brief explanation to say that DryBuddy should work for your child, as long as he/she does not get too far from your house. |
6. Q. How does the DryBuddy system transmit its signals throughout the home?
A. When the sensor senses urine, it transmits its wireless signal which is received by a transceiver. The transceiver then transmits this signal through the electric wiring of the house, using our Patented* process, so that it can be received anywhere in the house. There are no "wireless distance" limitations, excepts that one tranceiver must be within wireless range of the sensor (typically upto 50 feet, or sometimes more). |
7. Q. In what countries can DryBuddy presently be used?
A. At present, the DryBuddy system can be used with a 120V AC 60Hz electric system,which is commonly found in the U.S.A., Canada, and some other countries. DryBuddy will not currently work with 220/240V 50Hz systems as may be found in Britain, Germany, India, Australia, and some other countries. Please note that using a transformer to lower the voltage from 240V to 120V is not enough. DryBuddy uses the 60Hz line frequency to transmit its signals. Currently, this will not work on a 50Hz line frequency which is found in many countries. |
8 . Q. The DryBuddy system comes with two alarms. Can I add additional alarms for use in other rooms in the house?
| A. You can add additional alarms anywhere within your house where there is an electric outlet. For all practical purposes, there is no limit to the number of alarms that you can use. |
9. Q. When setting up the alarms for the first time, the alarm always comes on when the switch at the top of the alarm is turned on, and can only be turned off with the same switch. What am I doing wrong?
| A. You probably have the power supply for the alarm connected directly into a wall electric outlet. The alarm therefore gets turned on or off as you press the alarm's on/off switch. The alarm's power supply should be connected to the electric outlet at the bottom of the transceiver. The transceiver serves as an on/off switch, activated by the sensor or the remote keyfob. Accordingly, the alarm will only have power coming to it and sound when the transceiver is switched on. |
10. Q. I have plugged the transceiver into a wall electric outlet, and I can't get it to turn on and activate the alarm.
| A. In many homes, the standard is to have two electric outlets together. Often, one outlet is connected to an on/off wall switch, while the other is "live" all the time. You should connect the transceiver to the "live" outlet. If, for some reason, you must connect the transceiver to a switched outlet, please make certain that the outlet is switched ON. |
11. Q. Should I use the on/off switch on the transceiver or the on/off buttons on the remote keyfob?
| A. Either way will work, but using the remote keyfob makes using the system much more convenient. Pressing the OFF button on the keyfob turns all the transceivers off, and pressing the ON button turns them all on. |
12. Q. I understand that using the remote keyfob's OFF button is useful for turning the system's alarms off after the sensor is activated. When would I use the remote's ON button?
A. Under normal operating conditions, you do not use the remote keyfob's ON button. The only time you would use the ON button is if you wish to test your setup and verify that the alarms will turn on. As soon as you hear the alarms, you can press the OFF button on the keyfob to turn the alarms off. Please see the GENERAL NOTE at the bottom of the FAQ page. |
13. Q. Normally, should the alarm's switch be on or off?
| A. Normally, the switch on top of the alarm is ON. So when the sensor senses urine and sends its signal, the transceiver gets switched on and the alarm sounds. |
14. Q. In my child's bedroom, should I keep the alarm on a bed-side table, or should I keep it in a distant spot so my child cannot conveniently turn the alarm off by depressing the OFF switch on top of the alarm ?
A. If you have the second alarm in your bedroom, and use it to wake up whenever your child has an accident, then you may place your child's alarm close by on the bed-side table, thereby providing a louder volume. Even if your child depresses the OFF switch on his/her alarm, that only turns off that one alarm and does not affect other alarms. The alarm in your bedroom will continue to sound. Individual alarms can be turned off locally by pressing the OFF switch on the alarm. A less convenient way to locally turn of an alarm is to press the OFF switch on the transceiver plugged into the wall electric socket which provides power to the alarm, but this is much less convenient. To turn off ALL alarms, please press the Off button on the upper right of the remote keyfob. This turns off all alarms at once by switching off all the tranceivers, and is most convenient. Please see the GENERAL NOTE at the bottom of the FAQ page. |
15. Q. My child is a very sound sleeper and may not respond to the alarm provided. What can I do?
| A. You can plug a standard two-wire electric extension cord into the electric outlet at the bottom of the transceiver in your child's room. Any 120V AC devices that you believe will wake your child, including the provided alarm, lights, louder alarms, etc. can be plugged into the extension cord's outlets and will be switched on when the sensor switches the transceiver on. |
16. Q. My child has been using the DryBuddy System and has been dry for the past five nights? Should I stop using DryBuddy, or how do I know when to stop using it?
| A. Often, there is a psychological component to bedwetting. This could be due to low self esteem on the child’s part, or convincing himself that he has a problem that cannot be solved. Sometimes, negative parental or peer pressure can add to this feeling of helplessness. With proper encouragement from parents, and a positive “can do” attitude on the child’s part, using the DryBuddy system can help relieve this psychological pressure on the child, and aid in stopping the bed wetting. When your child has been dry for several days, you may discuss with your child about whether he would like to try a night without DryBuddy. If he has adequate self-confidence, he may agree to this. Assure him that if he does have an accident, both you as the parent, and DryBuddy are there to help him again with attempting to get dry and stay dry. You may have to go through a few iterations till your child is comfortable and confident about not using DryBuddy and remaining dry at night. |
18. Q. Essentially, how does a urine sensor work?
| A. Most, if not all, urine wetness sensors work by sensing electricity that flows between two "electrodes" to which a small voltage is applied by a battery. Adequate urine and salinity must be present in the material connecting the electrodes for the electricity to flow through it. When sufficient electricity flows between the electrodes, the sensor sends a signal to an alarm. As a low-voltage battery is used (to avoid possibly "shocking" the patient) the medium through which this very low electric current flows must be conducive to being an electric conductor. Plain water is an electric insulator, compared to urine, which contains some electrolytic salts that help the urine to conduct electricity. For any sensor, there will be a minimum threshold of wetness and salinity, below which the sensor will not send its signal to the alarm, as the low voltage will not let enough current flow through the medium. This minimum threshold is desirable to reduce false signals that may be caused by water or light perspiration. Please remember that when the cloth material between the two electrodes of the sensor (the two magnets in the case of DryBuddy) gets wet with urine, the alarms should sound. |
17. Q. I have noticed that after some time, the electric contacts (prongs) of the power supply seem to get lose inside the socket at the bottom of the transceiver, and the power supply can slip out. What would you suggest?
| A.You can gently squeeze together the prongs of the power supply a little, so that they hold well inside the socket at the bottom of the transceiver. Another simple solution is to get a standard two wire electric extension cord, plug it into the outlet at the bottom of the transceiver, and plug the power supply into the electric cord's outlet, resting on the floor. |
19. Q. How sensitive is the DryBuddy sensor to sensing urine?
| A. To simulate actual use, a very mild solution of saline was prepared, adding one-quarter teaspoon of common salt to two cups of water. A single drop of this solution was dropped on typical cotton cloth, which left a wet spot approximately one inch in diameter. When both electrodes (magnets) of the sensor were placed on this wet spot, the alarm sounded. |
20. Q. How can I test the sensor to verify that it is working?
| A. First you must set up at least one transceiver and alarm, and verify that the alarm will sound when the transceiver is switched on. Then turn the transceiver off. You can perform a “dry” test of the sensor by placing a clean key or other convenient electricity conducting material across the two magnets on the sensor, thereby "shorting" them. The alarm should then sound. |
21. Q. I tried to test the sensor by attaching it to some cotton cloth and wetting the cloth adequately with water. The alarm did not sound. What is wrong?
| A. Urine contains certain electrolyte salts which results in urine being a better conductor of electricity than water. The sensor will not reliably detect water. If you want to conduct a "wet" test, add some common salt (sodium chloride) to some water, and use this salty solution for your test. Another easier way to check the sensor is to simply immerse the sensor's magnets into the salty water, and the alarms should sound. |
22. Q. How should I clean the sensor after it is soiled?
| A. We recommend cleaning the sensor by hand using hand soap. Liquid hand soap or dishwashing soap are both convenient for cleaning, as is using a soft sponge. Do NOT use any abrasive or scouring cleaning solution, pad or brush. Clean gently, without applying much pressure, so that the surface of the sensor and its magnets are not abraded, and the sensor's seal against wetness is not broken. Immediately dry the sensor with a dry towel. Also, do not use any cleanser that contains any oil or petroleum products which could place an electrically insulating film over the magnet sensors. Clean the cap too. When drying the sensor and cap, nominal trace water wetness is acceptable and should not affect the performance of the sensor, as the sensor will not turn on unless there is adequate urine on the cloth between the two magnet sensor points. |
23. Q. Are batteries used in the DryBuddy system? Will users need to replace batteries?
| A. The Sensor, which is competely wireless and attached to the briefs of the patient, contains a small battery. All other parts of the DryBuddy system receive electric power from the electric power line (120V 60Hz in the U.S.A., Canada and some other countries). Consequently, the user will not be replacing any batteries. |
24. Q. How long does the battery in the sensor last?
A. The battery in the sensor is used or drained only when the material between the two magnets on the sensor is wet. Even if there is no user intervention, battery use is stopped after approximately two minutes of sounding the alarm. Although there is very little drainage on the battery, we recommend promptly cleaning and drying the sensor, at which time there will be no further battery drain. Depending on your use of the sensor, the battery could last for well over a year, perhaps for several years. A new battery is installed in the sensor at the time of production. Please also see the General Note at the bottom of this FAQ page. |
25. Q. How soon can I start using the sensor after it has been soiled?
| A. Cleaning and drying the sensor and cap, as recommended above in 22, may take less than one minute. As soon as the sensor and cap have been dried, the sensor is immediately available for use again with the patient. |
26. Q. I have two children, both of whom could use DryBuddy. Can I use two DryBuddy systems simultaneously and monitor both of my children while identifying each child?
| A. Yes. If there is more than one child or patient in the same home, all of whom you wish to monitor or treat using DryBuddy simultaneously (at the same time), you can order two or more Complete DryBuddy Systems which can be prepared by us to allow you to differentiate between and identify your patients. There are no special extra costs. Upto a total of sixteen (16) Complete DryBuddy Systems can be used in the same home simultaneously. Details of how to order this are on the Order DryBuddy page of this web site. |
27. Q. Can multiple patients in a Commercial/Professional environment be monitored more conveniently than with the standard DryBuddy system?
| A. Yes. For customers wishing to monitor multiple patients in a commercial environment such as a Nursing Home, Hospice, or Assisted Living Care Center, we would recommend that you contact us about the DryBuddy Pro. |
28. Q. What is the essential warranty and returns policy for DryBuddy?
| A. Essentially, all parts of the complete DryBuddy system are warranted against defective materials and workmanship for a period of one year from the date of purchase, barring abuse of the product(s). Items purchased individually (not as the complete DryBuddy system) carry a ninety days warranty. Any breach or breaking of the case or its seal voids the warranty of the SENSOR. Warranties do not apply to expendable items such as batteries. All DryBuddy items sent to us for any reason require getting a return authorization (RA) number from us. Products cannot be returned for refund unless they are new and unused, as they may have come in contact with or be contaminated by body fluids. Appropriate verifications and certifications of the items being new and unused will be required. Returns for refund must be requested within twenty days of the invoice date. Refunds can only be provided for the complete new and unused set of items ordered, with no partial refunds. Some charges will be applied. |
29. Q. What is the code for DryBuddy that I can submit to my insurance company?
A. The HCPCS code for DryBuddy is S8270. Please check with your insurance company whether they will compensate you for purchasing the DryBuddy system enuresis alarm. A Doctor's prescription may be required. We do not work directly with insurance companies. For Government employees wishing to charge their Flexible Spending Account (FSA): HCPCS Code: S8270 ICD-9 Codes (Select whichever meets the selection criteria of your Doctor): 788.36 Nocturnal Enuresis 307.6 Enuresis 788.30 - 788.35, 788.37 - 788.39 Urinary Incontinence (other than Nocturnal) Your Doctor must write a prescription for you indicating that you need to obtain a Bedwetting Alarm system, and indicating your medical condition. For example: Bedwetting Alarm System for Nocturnal Enuresis. Verify the correct code with your Doctor and/or Insurer. Please Note that Enuresis Solutions is not responsible for any errors on this page, or for any errors you may make in your submission. |
GENERAL NOTE:
| When the sensor's magnets are attached to underwear that is wet with urine, the sensor will sends an ON signal to the transceivers, which switch on and provide power to the alarms. To stop the alarms, the alarms can be turned off locally by depressing the OFF switch on the top of the alarm OR the OFF button on the keyfob can be used to turn all transceivers off, thereby switching off power supply to the alarms. Please remember to depress the ON switch on the alarms when you are about to use the sensor again.
An excellent Comparison and Review Chart can be found at: *DryBuddy's unique system is patented. Other patent pending. |
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