DryBuddy Video

1. Q. Is one type of clothing better or worse than another for use with the DryBuddy sensor?

A. The DryBuddy sensor can be attached to any clothing such as underwear or pajama pants that allow the sensor to be attached near the point of urination. The material must be moisture absorbent, such as cotton. Cotton briefs (for males) and standard cotton briefs/panties (for females) work best, because they allow the sensor to remain close to the patient's body. Although loose clothing such as boxers or pajamas are usable, it can take longer for the urine to reach the sensor, which results in more urination and delays the alarm. Remember that when the cloth material between the two magnets on the sensor gets wet with urine, the alarms will sound. So the closer the sensor is attached to the point of urination, the sooner the alarms will be turned on.


2. Q. When the patient bed wets or urinates, it can result in the bedding and bedclothes getting soiled. What would you suggest to reduce this soiling?

A. Consider using waterproof and absorbent Pull-Ups or diapers which are worn over the briefs and sensor. The wireless sensor works well worn under any standard or waterproof clothing, as long as there is nothing metallic in the clothing to interfere with radio transmission. Pull-Ups or diapers can absorb excess urine and reduce or prevent soiling of the bedding and bedclothes.


3. Q. My child sometimes plays with or pulls off the sensor without realizing that he is doing it. How can I prevent this from happening?

A. Use Pull-Ups or diapers over the briefs to which the sensor is attached. This prevents accidently detaching or displacing the sensor.


4. Q. How close must I place a transceiver (receiver) so that the sensor's signal will be received by the transceiver?

A. In a typical house, the sensor's signals will be received at a distance of over fifty feet. Since the transceiver should be placed in an electric outlet in the patient's room, the sensor's signal should be clearly received by the transceiver. We would recommend that the transceiver not be “hidden” by a metal cabinet or other such furniture which could absorb radio waves.


5. Q. I need to monitor my child during the day. My child also likes to play in our yard. Can I use DryBuddy under these circumstances?

A. DryBuddy is a urine-wetness alarm which sends a wireless signal to transceivers (receivers) which turn on the alarms. The time of the day, or condition/age of the patient does not affect its working. The only thing to keep in mind is that the patient must be within wireless receiving distance of any of the receivers. If the child is in the home, this should not be a problem. Within limited distances outside the home this should also work. One way to extend the outside range is to place a receiver in an outside electric socket of your house, near where you child plays. A fifty feet range is a safe expectation, and the wireless signal can travel up to 100 feet.

This is just a brief explanation to say that DryBuddy should work for your child, as long as he/she does not get too far from your house.

6 . Q. The DryBuddy system comes with two alarms. Can I add additional alarms for use in other rooms in the house?

A. You can add additional alarms anywhere within your house where there is an electric outlet. For all practical purposes, there is no limit to the number of alarms that you can use.


7. Q. When setting up the alarms for the first time, the alarm always comes on when the switch at the top of the alarm is turned on, and can only be turned off with the same switch. What am I doing wrong?

A. You probably have the power supply for the alarm connected directly into a wall electric outlet. The alarm therefore gets turned on or off as you press the alarm's on/off switch. The alarm's power supply should be connected to the electric outlet at the bottom of the transceiver. The transceiver serves as an on/off switch, activated by the sensor or the remote keyfob. Accordingly, the alarm will only have power coming to it and sound when the transceiver is switched on.


8. Q. I have plugged the transceiver into a wall electric outlet, and I can't get it to turn on and activate the alarm.

A. In many homes, the standard is to have two electric outlets together. Often, one outlet is connected to an on/off wall switch, while the other is "live" all the time. You should connect the transceiver to the "live" outlet. If, for some reason, you must connect the transceiver to a switched outlet, please make certain that the outlet is switched ON.


9. Q. Should I use the on/off switch on the transceiver or the on/off buttons on the remote keyfob?

A. Either way will work, but using the remote keyfob makes using the system much more convenient. Pressing the OFF button on the keyfob turns all the transceivers off, and pressing the ON button turns them all on.


10. Q. I understand that using the remote keyfob's OFF button is useful for turning the system's alarms off after the sensor is activated. When would I use the remote's ON button?

A. Under normal operating conditions, you do not use the remote keyfob's ON button. The only time you would use the ON button is if you wish to test your setup and verify that the alarms will turn on. As soon as you hear the alarms, you can press the OFF button on the keyfob to turn the alarms off. Please see the GENERAL NOTE at the bottom of the FAQ page.


11. Q. Normally, should the alarm's switch be on or off?

A. Normally, the switch on top of the alarm is ON. So when the sensor senses urine and sends its signal, the transceiver gets switched on and the alarm sounds.

12. Q. In my child's bedroom, should I keep the alarm on a bed-side table, or should I keep it in a distant spot so my child cannot conveniently turn the alarm off by depressing the OFF switch on top of the alarm ?

A. If you have the second alarm in your bedroom, and use it to wake up whenever your child has an accident, then you may place your child's alarm close by on the bed-side table, thereby providing a louder volume. Even if your child depresses the OFF switch on his/her alarm, that only turns off that one alarm and does not affect other alarms. The alarm in your bedroom will continue to sound. Individual alarms can be turned off locally by pressing the OFF switch on the alarm. A less convenient way to locally turn of an alarm is to press the OFF switch on the transceiver plugged into the wall electric socket which provides power to the alarm, but this is much less convenient. To turn off ALL alarms, please press the Off button on the upper right of the remote keyfob. This turns off all alarms at once by switching off all the tranceivers, and is most convenient.

Please see the GENERAL NOTE at the bottom of the FAQ page.

13. Q. My child is a very sound sleeper and may not respond to the alarm provided. What can I do?

A. You can plug a standard two-wire electric extension cord into the electric outlet at the bottom of the transceiver in your child's room. Any 120V AC devices that you believe will wake your child, including the provided alarm, lights, louder alarms, etc. can be plugged into the extension cord's outlets and will be switched on when the sensor switches the transceiver on.


14. Q. I have noticed that after some time, the electric contacts (prongs) of the power supply seem to get lose inside the socket at the bottom of the transceiver, and the power supply can slip out. What would you suggest?

A. You can gently squeeze together the prongs of the power supply a little, so that they hold well inside the socket at the bottom of the transceiver. Another simple solution is to get a standard two wire electric extension cord, plug it into the outlet at the bottom of the transceiver, and plug the power supply into the electric cord's outlet, resting on the floor.

15. Q. How can I test the sensor to verify that it is working?

A. First you must set up at least one transceiver and alarm, and verify that the alarm will sound when the transceiver is switched on. Then turn the transceiver off. You can perform a “dry” test of the sensor by placing a clean key or other convenient electricity conducting material across the two magnets on the sensor, thereby "shorting" them. The alarm should then sound.


16. Q. I tried to test the sensor by attaching it to some cotton cloth and wetting the cloth adequately with water. The alarm did not sound. What is wrong?

A. Urine contains certain electrolyte salts which results in urine being a better conductor of electricity than water. The sensor will not reliably detect water. If you want to conduct a "wet" test, add some common salt (sodium chloride) to some water, and use this salty solution for your test. Another easier way to check the sensor is to simply immerse the sensor's magnets into the salty water, and the alarms should sound.


17. Q. How should I clean the sensor after it is soiled?

A. We recommend cleaning the sensor by hand using hand soap. Liquid hand soap or dishwashing soap are both convenient for cleaning, as is using a soft sponge. Do NOT use any abrasive or scouring cleaning solution, pad or brush. Clean gently, without applying much pressure, so that the surface of the sensor and its magnets are not abraded, and the sensor's seal against wetness is not broken. Immediately dry the sensor with a dry towel. Also, do not use any cleanser that contains any oil or petroleum products which could place an electrically insulating film over the magnet sensors. Clean the cap too. When drying the sensor and cap, nominal trace water wetness is acceptable and should not affect the performance of the sensor, as the sensor will not turn on unless there is adequate urine on the cloth between the two magnet sensor points.

18. Q. How soon can I start using the sensor after it has been soiled?

A. Cleaning and drying the sensor and cap, as recommended above in 17, may take less than one minute. As soon as the sensor and cap have been dried, the sensor is immediately available for use again with the patient.

19. Q. How long does the battery in the sensor last?

A. The battery in the sensor is used or drained only when the material between the two magnets on the sensor is wet. Even if there is no user intervention, battery use is stopped after approximately two minutes of sounding the alarm. Although there is very little drainage on the battery, we recommend promptly cleaning and drying the sensor, at which time there will be no further battery drain. Depending on your use of the sensor, the battery could last for well over a year, perhaps for several years. A new battery is installed in the sensor at the time of production. Please also see the General Note at the bottom of this FAQ page.

20. Q. What is the essential warranty and returns policy for DryBuddy?

A. Essentially, all parts of the DryBuddy system are warranted against defective materials and workmanship for a period of one year from the date of purchase, barring abuse of the product(s). Products cannot be returned for refund unless they are new and unused, as they may have come in contact with body fluids. Any breach or breaking of the case or its seal voids the warranty of the SENSOR. Warranties do not apply to expendable items such as batteries. Refunds can only be provided for the complete unused set of items ordered, with no partial refunds.

21. Q. What is the code for DryBuddy that I can submit to my insurance company?

A. The HCPCS code for DryBuddy is S8270. Please check with your insurance company whether they will compensate you for purchasing the DryBuddy system enuresis alarm. A Doctor's prescription may be required. We do not work directly with insurance companies.

GENERAL NOTE:

When the sensor's magnets are attached to underwear that is wet with urine, the sensor will sends an ON signal to the transceivers for about two minutes, thereby making the alarms sound. Before these two minutes are over, or until the sensor is disconnected from the wet underwear and dried, the alarms can be turned off by depressing the OFF switch on the top of the alarm. Please remember to depress the ON switch on the alarms when you are about to use the sensor again.

DryBuddy Video

An excellent Comparison and Review Chart can be found at:

Bedwetting and Enuresis Alarms Comparison and Review Chart

DryBuddy's unique system is patent pending.